Free Delivery Over AED 99 🚚
Free Delivery Over AED 99 🚚

Privacy Policy

Privacy Policy | TheBuyFlow UAE

Last Updated: October 2025

At TheBuyFlow, your privacy matters to us. We’re committed to protecting your personal information and keeping your shopping experience safe, secure, and transparent.


1. Information We Collect

When you visit our website or make a purchase, we may collect:

  • Personal details (name, email, phone number, shipping address)

  • Payment information (processed securely through trusted payment partners)

  • Device and browsing data (like IP address, browser type, and how you use our site)

This information helps us process your orders, improve our store, and give you a better shopping experience.


2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Send order updates or promotions (only if you opt-in)

  • Improve website performance and product recommendations

  • Provide customer support and resolve issues

We never sell or share your personal data with anyone except our trusted partners (like courier or payment companies) — and only when necessary to complete your order.


3. Payment & Security

Your payments are handled securely through our payment gateway partners using SSL encryption and secure checkout.
We do not store your credit or debit card details on our servers.


4. Cookies

We use cookies to enhance your shopping experience — for example, keeping items in your cart or showing personalized offers.
You can disable cookies anytime through your browser settings, but some site features may not work properly.


5. Data Protection

We take your privacy seriously. Your personal information is stored safely and only accessible to authorized team members who follow strict confidentiality standards.


6. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Unsubscribe from marketing emails anytime

Simply contact us if you wish to make a request — we’ll be happy to help.


7. Third-Party Services

We may use third-party apps (like analytics or payment gateways) that follow their own privacy practices. We only work with partners who maintain high privacy and security standards.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date, so please check back occasionally.


9. Contact Us

If you have questions or privacy concerns, reach out anytime:
📧 info@thebuyflow.com
📞 WhatsApp: +923002718299


Your trust is our top priority.
We’re here to make online shopping safe, simple, and transparent — always.